Privacy Policy
Effective date: July 2026
This Privacy Policy describes how Stickbug collects, uses, and protects information when you visit our website, contact us, or use our services. "Stickbug," "we," "us," and "our" refer to STICKBUG, LLC, a Florida limited liability company.
Stickbug provides a business-to-business platform that generates fully synthetic mortgage loan documentation for software testing, model training, and quality control validation. Our services are designed for business use and are not directed to consumers.
We collect only what we need, we do not sell personal information, and we are direct about how the information we do collect is handled. If anything in this policy is unclear, contact us at product@stickbug.co.
1. What our services do not collect
Stickbug's platform generates fully synthetic loan documentation. Synthetic records produced by the platform do not describe real individuals and are not derived from records of real individuals.
Our services do not ingest, process, or store consumer nonpublic personal information as defined under the Gramm-Leach-Bliley Act, and we do not request or accept real borrower data from clients for any purpose. The personal information addressed in this policy is limited to the business contact and account information described below.
2. Information we collect
Information you provide. We collect information you choose to give us when you:
Fill out a contact or demo request form
Apply for a job
Sign up for updates or request information about our services
Correspond with us by email
This may include your name, work email address, company name, job title, and the contents of your message.
Account information. If your organization uses the Stickbug platform, we collect the information needed to create and administer user accounts, such as your name, work email address, and login credentials, along with records of account activity such as login events and usage of platform features.
Information collected automatically. Our website collects limited technical information through cookies and similar technologies, such as browser type, device type, pages visited, and approximate location derived from IP address. We use this information to understand how the site is used and to keep it working properly.
3. How we use information
We use the information described above to:
Respond to inquiries and demo requests
Provide, administer, and secure the Stickbug platform
Review job applications
Send communications you have requested, which you can opt out of at any time
Improve our website and services
Comply with legal obligations and enforce our agreements
We do not sell personal information, and we do not share personal information with third parties for their own marketing purposes.
4. How we share information
We share personal information only in the following circumstances:
Service providers. We use a small number of vendors to operate our website and services, such as our website hosting provider and our domain and network services provider. These providers process information on our behalf and are not permitted to use it for their own purposes.
Legal requirements. We may disclose information when required by law, regulation, legal process, or a governmental request, or when we believe disclosure is necessary to protect our rights, our users, or others.
Business transfers. If Stickbug is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction. We will require that the receiving party honor the commitments in this policy.
5. Cookies
Our website uses cookies to understand how visitors use it and to support basic site functionality. You can adjust your browser settings to refuse or delete cookies. Doing so may affect how parts of the site work.
6. Data retention
We keep personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Business contact information from ongoing client relationships is retained for the duration of the relationship and a reasonable period afterward.
7. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and rights
You may contact us at any time to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing or update communications
We will respond to verifiable requests within a reasonable timeframe consistent with applicable law. Depending on where you live, you may have additional rights under the privacy laws of your jurisdiction, and we will honor those rights as required.
9. Children
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from anyone under the age of 18.
10. Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date above. Material changes will be noted on this page.
11. Contact
For questions about this policy or to exercise any of the rights described above, contact: STICKBUG, LLC product@stickbug.co